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Chapter 16. Unit summary: Nonverbal comm... > Independent practice activity

Independent practice activity

1: Nonverbal cues frequently indicate how team members feel about each other. The cues might display respect or disrespect for other team members. True or False?
2: What is paralanguage?
3: Which of the following are ways in which nonverbal cues mesh with verbal messages?
  1. Complement

  2. Agreement

  3. Eye contact

  4. Contradict

  5. Accent

4: Active listening reduces miscommunication and misunderstanding, which, in turn, helps decrease the time needed to make decisions. True or False?
5: Which of the following are potential pitfalls to active listening?
  1. Fake attention

  2. Distractions

  3. Disinterest

  4. Focus on delivery

6: What is paraphrasing?
7: A positive approach is good for the team because you should never disagree. True or False?




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