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Chapter 22. Handling conflict > Identifying guidelines for handling criticism - Pg. 80

4 ­ 4 Team Participation Need for conflict Conflict is a natural part of team communication. Without conflict, a team cannot create solutions based on all members' ideas. A team that does not experience conflict might not be hearing the honest opinions of all its members. If team members come to agreement without any conflict, there might not be enough variance of opinion among the members to make a solution that is new or creative. Do it! A-2: Identifying the causes of and need for conflict True/False questions 1 Team conflict occurs only when one member is upset with the rest of the team. True or false? 2 Without conflict, a team can create solutions based on all the members' ideas. True or false?