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Team Participation
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Contents
Table of Contents
Index
Pt. I. Team Participation Introduction
Pt. II. Understanding team fundamentals
Pt. III. Communicating in teams
Pt. IV. Nonverbal communication and active listening
Pt. V. Conflict
Pt. VI. Resolving and handling conflict
Ch. 21. Resolving conflict
Ch. 22. Handling conflict
Ch. 23. Conflict resolution styles
Monitoring your behavior
Monitoring your own reactions
True/False questions
The collaboratorstyle
Other conflict resolution styles
Understanding conflict resolution styles
Exercises
Choosing a conflict resolution style
Choosing conflict resolution styles
Exercises
Styles to avoid
Identifying damaging styles
Exercises
Ch. 24. Unit summary: Resolving and handling conflict
Pt. VII. Making a decision
Pt. VIII. Consensus
Pt. IX. Team Participation Course summary
Glossary
Index
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Chapter 23. Conflict resolution styles
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Monitoring your own reactions
C-1:. Monitoring your own reactions
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