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Chapter 7. Who's Gonna Do the Work? > Delegation Dynamics - Pg. 80

Who's Gonna Do the Work? In issuing instructions or directions to your team members, do you Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No No No 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Speak clearly and select words that are understood by the team member(s)? Give instructions in an orderly, logical sequence? Make sure the member understands what is expected and the criteria on which it will be judged? 80 Assign the task to a member who has the skill and know-how to perform the task or can learn it rapidly? Avoid sarcasm or condescension in assigning the work? Clarify instructions by demonstrating or using visual aids? Give only one assignment at a time to avoid confusion? Refrain from micromanaging? Unless there are special reasons for the team to follow specific procedures, allow the members to work out details of how the job is to be performed? Follow through? Arrange for periodic feedback sessions to ensure the work is going smoothly? The effective team leader should have answered "yes" to all 10 questions. Delegation Dynamics Your team has lots of work to do. What will you do yourself, and what will you delegate to other team members? Team Terms