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Chapter 7. Who's Gonna Do the Work? > Assigning the Work - Pg. 76

Who's Gonna Do the Work? 76 Heads Up! Even though team members' talents differ, don't give in to the temptation to give all the challenging assignments to your best people. Not only will these stars feel you're taking advantage of them and resent the heavy work- load, your average performers will feel neglected and lose the opportunity to build their capabilities. Equally important, how do you think the other associates feel? Are they happy because they don't have to work so hard? Probably not. They may feel neglected. Most people want to do good work. They want to be presented with challenges. This is the way they learn. Some team leaders rationalize this practice by claiming that their chief responsibility is to produce quality work. To do this, they are obligated to give the work to the best qualified people. Wrong! The team leader's long-term goal should be to build up a team in which all members can contribute quality work. Dividing the work among all members gives the less skilled associates the opportunity to grow. Plan the Work