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Chapter 19. When the Team Is Brand - New > Establish Criteria for Members - Pg. 250

When the Team Is Brand - New 6. 250 7. Sense of humor Evan was a sourpuss. At no time during the interview did he smile or relax. Even when you tried to lighten up the interview with a humorous comment, he barely reacted. This may be due to nervousness, but more likely Evan is one of those very serious people who never look at the lighter side of things. They are difficult to supervise and impossible to work with in a team. It is easier and much more fun to work with a person who has a sense of humor. On the other hand, applicants who are too frivolous, who tell inappropriate jokes, laugh raucously, or act inconsistently with the situation, may be immature. Intelligence Although some aspects of intelligence may be measured by tests, we can pick up a great deal about the type of intelligence a person has at an interview. If the job calls for rapid reaction to situations as they develop (required in sales, for example), a person who responds to ques- tions rapidly and sensibly has the kind of intelligence needed for the job. However, if the person is applying for a job where it is important to ponder over a question before coming up with an answer (research engineer), a slow, but well-thought-out response may be indicative of the type of intelligence required. Heads Up! Don't be taken in by glib people. They can talk a great job, but have only cursory experience or knowledge of it. To determine if an applicant is a talker but not a doer, ask in-depth questions and probe for specific examples of their work. Glib phonies cannot come up with meaningful answers. 8. 9. 10. 11. Warmth This very important intangible asset is difficult to describe, but you know when it is there. The warm person reacts to you, is empathetic, and shows real concern about the matters dis- cussed. This person will talk freely about interpersonal relations. He or she is comfortable at the interview and makes you feel comfortable. An individual with this type of personality is at ease in any environment and will fit into the team rapidly and naturally. These are likable people and easy to live and work with. Sensitivity to feedback The applicant who understands what you are projecting not only in your questions and in your comments, but with your body language, will probably do the same on the job. This is an asset that is invaluable in the workplace. Such people are easy to train. They readily accept and implement instruction and criticism and work well with their peers. Naturalness A person who is natural and relaxed probably is a well-integrated person. However, do not automatically negate a nervous applicant. To reach such a person and determine what latent characteristics may exist beneath his or her uneasiness calls for skill, patience, and determi- nation. Their nervousness during the interview may be masking their real selves. Ability to work with others Interpersonal skills are essential in a team. There is no place on the team for prima donnas or loners. Query the prospect on what part he or she took in team or group activities in current or previous jobs. Ask about outside activities in which he or she interacted with colleagues. Get specific examples of the part he or she played.