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Introduction > Introduction - Pg. xviii

Introduction xviii Tips and techniques to help you implement some of the ideas you pick up in this book. Some come from the writings of management gurus, and others come from the experience of team leaders like you, who are happy to share them. Heads Up! Warnings about common mistakes made by team leaders that could cost you time, money, energy, and em- barrassment. FYI For your information: Tidbits that may add to your knowledge, or just amuse you. Acknowledgments Special thanks to B. K. Nelson, my agent, for introducing me to the editors of "The Complete Idiot's" series; Dr. Afife Sayin, for her assistance in the research for this book; Dr. Frank Ashby for writing the foreword; Doris Cross, my editor, for her ideas, suggestions, and encouragement; and to my wife, Erica, for many years of peace, support and love. Special Thanks to the Technical Reviewer For his painstaking technical review of the manuscript, I am deeply grateful to Scott W. Ventrella, Principal of Positive Dynamics, who brought over 15 years of organizational development experi- ence and his unique blend of solid, real-world application and academic credentials to the task. Trademarks All terms mentioned in this book that are known to be or are suspected of being trademarks or service marks have been appropriately capitalized. Alpha Books and Penguin Group (USA) Inc. cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.