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Honing the Team Members' Skills 311 The Least You Need to Know · The quality of the orientation for new members has an impact on their future performance, interaction with associates, job satisfaction, and even career progress. · All members of your team need ongoing training. They should continually acquire new techniques and renew established skills. Always encourage self-development. · Before choosing any training programs, the team leader should conduct a needs analysis. · Trainers should not spoon-feed information to trainees, but should guide them through the process and summarize and reinforce the resulting insights. · Much of the need for training is to improve members' soft skills. · If you choose to use an outside organization to conduct the training, research it carefully and choose wisely. · Companies should require all employees to take some form of training every year. · An effective and relatively simple method for training members on the job to perform tasks is the four P's: preparation, presentation, performance, and postwork. · The Internet makes training feasible for time-strapped, ambitious workers and cost-conscious, skill-hungry employers. · Every team member should be able to pitch in and help others, and be fully trained in the skills used by at least one other team member. · The training function should be shared by everyone on the team. New member training can be shared by an entire team or by one member assigned to act as a mentor.