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Foreword > Foreword - Pg. xv

Foreword xv Dr. Franklin C. Ashby is the president of Manchester Training. Recognized as a leading authority on organizational effectiveness and improvement strategies, he was formerly the vice president and chief educational officer of Dale Carnegie & Associates, Inc., responsible for matters pertaining to the design, delivery, and administration of all products and services in 77 countries. Dr. Ashby is the author of Revitalize Your Corporate Culture (Gulf, 1999) and Effective Leadership Programs (ASTD, 1999). He lives with his wife, Rita, and their son, Danny, on Long Island, New York.