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Chapter 11. Stress Mastery on the Job > What You Will Learn in this Chapter

What You Will Learn in this Chapter

  • To list the signs and symptoms of workplace stress.

  • To assess your own level of workplace stress if you are employed using the inventory.

  • To identify the factors contributing to the rising level of stress in the workplace.

  • To list the faulty assumptions held by many workers that contribute to workplace stress.

  • To substitute realistic expectations in place of faulty assumptions.

  • To practice methods for pacing yourself on the job.

  • To relieve muscular tension at work by using specific relaxation exercises designed for the workplace.

It will come as no great surprise to you that workplace stress has been rising and will continue to rise at an alarming rate. Each and every one of us is feeling the pressure. The National Center for Health Statistics, based on a 1985 study, reported that more than half of the workers surveyed admitted to experiencing severe to moderate stress in their jobs over the last two weeks. The National Institute for Occupational Safety and Health (NIOSH) reported that one-third of workers felt that their jobs were extremely stressful, and one-fourth of employees viewed their jobs as the number one stressor in their lives. NIOSH defines job stress as “the harmful emotional response that occurs when the requirements of a job do not match the capabilities, resources, or needs of the worker.” Early warning signs of job stress include the following:



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