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Chapter 5. Help Stage Tasks > Help Creating an Action Plan

Help Creating an Action Plan

Now it’s time to put everything from the Home and Help stages together into a comprehensive action plan. This puts the what and when with the who and how. The function of the action plain is twofold:

Forecast: Set objectives, strategies, and tactics; establish budgets, policy, and procedure; troubleshoot obstacles.
Organize: Create order out of the tasks that have been accumulating; identify the detail work to be done and who will do it. Delegate responsibilities; set up working relationships between all those involved.



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