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Chapter 7. Challenge Stage Tasks > Challenge Testing and Monitoring the Plan

Challenge Testing and Monitoring the Plan

Put your plan into action and monitor progress. This means creating a special “dashboard” of gauges and metrics to measure performance along the way. Some calculations could be performed and tracked on a computer, but paper and pencil are also effective. For example, you may need to calculate average sales, revenue per salesperson, or gross margins on your major products or services, and then create a chart or graph to track progress. For a personal goal, you can keep track of your progress in your day planner. Establish milestones and make adjustments in the plan as necessary.

During a visit to one of his steel mills as the day shift was leaving, industrialist Charles Schwab is reported to have written on the floor the number of parts created by the day shift. The night shift saw the number and interpreted it as a challenge to produce more than the day shift. They did, and wrote their number on the floor as well. This continued day after day, with productivity continuing to soar, all because someone wrote a number down for all to see.


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