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Chapter 4. Choose a Change Strategy > An incremental-change strategy is appropr...

An incremental-change strategy is appropriate when:

  • The present system has adequate capacity and flexibility to support the current objectives of the planners.

  • The system and its environment appear relatively stable; for example, no dramatic changes have occurred in technology, competition, or government regulation.

  • A number of incremental-change options are available, the benefits of which outweigh the costs.

Transformational change is a variation in kind, rather than in degree. New concepts or assumptions are needed for this type of change—to move from known to unknown. It is a paradigm shift, a discontinuity, a new system that requires a creative leap.


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