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Chapter 18. Tuning in to What’s Unspoken > Voice Patterns: Tone, Tempo and Volu...

6.. Voice Patterns: Tone, Tempo and Volume

Voices have a number of characteristics, any one of which can vary. The tone can be high or low, loud or soft. The tempo can be fast or slow, with certain pauses or without them. The volume can be smooth or variable, booming or cooing. Some voices squeak, other voices sing. Again, try not to evaluate what you hear. Notice the range of possibilities and variations in voice among different people and within the same person at different times.

Because there is no visual distraction, telephone conversations offer an excellent opportunity to practice developing your sensitivity to voice changes. To begin, notice just one of the dimensions of voice quality: the tone, the volume, or the speed. With practice, you can acquire a sensitivity to all of them.


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