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Exercises

1: In the following scenario, Jonathan, the sales manager, Cathy, the head of the sales department, and Charles, the head of the finance department, have assembled for a meeting.

Jonathan: (Curious) Cathy, do you have anything to contribute to this decision? You’ve hardly said anything.

Cathy: (Shrugs her shoulders. Quietly) I don’t know. I guess everyone’s said what I had in mind.

Jonathan: (Concerned) Are you sure? I’d really like to hear if there’s anything else you’d like to add.

Charles: (Encouraging) Cathy, what about the ideas you were sharing with me at lunch? I thought you were going to bring them up at this meeting.

Cathy: No, I like your ideas better. We’ll stick with those.

Identify the problem the team in the above scenario experienced.

How can you encourage Cathy to share her ideas and voice opinion?

Have you had a similar experience? If yes, share it.

2: How should you support divergent thinking on your team?
3: Watch the movie.

How was groupthink overcome in the movie?

Did all the team members take the right approach? Comment.




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