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Chapter 13. Learning from the experience... > The experience of others - Pg. 46

2 ­ 10 Strategic Decision Making 4 Select the steps for determining the consequences of a decision's options. A B C D Think from a future perspective. Write a description. Question the option's merits. Compare the consequences with objectives. 5 What is analysis paralysis? 6 List the steps to create a consequences table. 7 Icon International has always prided itself on being an "American" company. However, the increase in domestic costs in recent years is pushing for greater foreign involvement. Currently, Icon has some support facilities in Taiwan, but the majority of their workforce has been focused in the southwestern United States. In particular, Icon's very effective 24-hour customer call center is located