• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Part VI: Group decisions > Unit summary: Group decisions

Chapter 20. Unit summary: Group decisions

Topic A In this topic, you learned how to make group decisions. You learned about the strategies that help a group make the best possible decisions without destructive conflict. You also learned about creating affinity diagrams that illustrate ideas to solve a problem. In addition, you learned that affinity diagrams encourage participation and facilitate problem-solving.
Topic B In this topic, you learned about various decision making barriers. You learned about conflicts in a group. You learned that team performance erodes under destructive conflict and that your team should respect differing opinions to encourage constructive conflict. You also learned about another decision making barrier, groupthink. You learned that groupthink discourages group members from sharing their opinions, fearing that they’ll be opposed or rejected. You also learned about the actions that a group leader and other group members should take to help the dissenters overcome groupthink.



PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint