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Part IV: Decision results > Unit summary: Decision results

Chapter 14. Unit summary: Decision results

Topic A In this topic, you learned about reviewing the results of your decisions. You learned that learning from your decisions includes investigating all available information and examining your decisions as a competitor. You also learned about the pitfalls to be avoided while learning from your decisions, such as focusing on the outcome, attributing responsibility incorrectly, and exercising hindsight bias.
Topic B In this topic, you considered learning from other sources. You found that the actions to learn from the experiences of others are searching for the best practices, using databases, and examining the decisions of other organizations.



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