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5. Storefronts and Shopping Carts > 52. Display the Merchant Transaction ID on ...

Display the Merchant Transaction ID on Your Return Page

Because the transaction numbers issued to merchants and buyers are different, you need to provide the merchant ID to customers.

As a merchant on PayPal, you will undoubtedly have occasional post-sale questions from your customers. If your customers give you the transaction IDs they see in their PayPal account history, you will quickly realize they don’t match the transaction IDs you see. This is because PayPal generates two unique transaction IDs: one for the merchant and one for the customer. This makes it difficult to track orders for your customers because they do not have the transaction ID you are using. Some simple scripting can head off this problem by giving your transaction ID to your customer.


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