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5. Storefronts and Shopping Carts > 57. Build an Order-Tracking Page

Build an Order-Tracking Page

Keep your customers informed of order status using an automated system.

The Internet sped up everything, including your customers’ expectations. Once you have the code in place to display the merchant transaction ID on your return page [Hack #52] and insert payment details into a database [Hack #82] , it’s easy to create a page that enables customers to check on the status of an order. You need to place two new pages on your system: a query page that allows your customers to ask the question and a results page that gives them the answer. Figure 5-11 shows a completed results page.

A completed order-tracking page
Figure 5-11. A completed order-tracking page

An order-tracking page like this one is easy to implement and goes a long way in placating customers.


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