When things go wrong, don’t run screaming for the hills. Use PayPal’s various forms and phone numbers to get help fast.
Even if you aren’t much of a fan of online help systems, it’s probably the best place to start if you run into a problem with your account. PayPal Help is especially useful when it comes to PayPal’s vast assortment of policies and procedures.
You’ll find a link to Help in the upper-right corner of every page of the PayPal site. There are two main ways to use PayPal Help:
Browse by category (e.g., Making Payments, Seller Tools, etc.)
Search using natural language questions (e.g., “how do I earn interest?”)
As with most search engines, you don’t have to type a whole question to get good results. “add email” works just as well as “Can I add another email address?”