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Help

1. Account Management > 9. Get Help from PayPal

Get Help from PayPal

When things go wrong, don’t run screaming for the hills. Use PayPal’s various forms and phone numbers to get help fast.

Even if you aren’t much of a fan of online help systems, it’s probably the best place to start if you run into a problem with your account. PayPal Help is especially useful when it comes to PayPal’s vast assortment of policies and procedures.

You’ll find a link to Help in the upper-right corner of every page of the PayPal site. There are two main ways to use PayPal Help:

  • Browse by category (e.g., Making Payments, Seller Tools, etc.)

  • Search using natural language questions (e.g., “how do I earn interest?”)

As with most search engines, you don’t have to type a whole question to get good results. “add email” works just as well as “Can I add another email address?”


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