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Acknowledgments

Acknowledgments

I would like to thank the following people for their help with this book: Richard Stagg of Pearson Education, whose enthusiasm helped stimulate the project and whose encouragement supported it through its many gestations. Louise Kehoe and Paul Taylor, who have been so generous in sharing their extensive experience and knowledge of all things IT. Jaine Gunn, who patiently and cheerfully transcribed numerous tapes. Alan Cane for frequent moments of insight. Rebecca Hartley at Siemens UK for the Scenic laptop that much of this book was written on. John Ridding, managing editor of the FT, for enabling me to take the time for research and writing.

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