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Resources

There is clearly a big difference between the design and the delivery of a solution. In general, the initial design element is theoretical and idealized in nature, where people work on the basis of what they would like to happen. At this stage, managers are still in the euphoria stage and will possibly offer total commitment and promise to deliver the necessary people, plant and finances. You are the saviour who has arrived on the white charger to rescue them from a dastardly problem. However, partway through the transformation, the promised resources either start to disappear or, worse still, never actually materializes. Like the pull of gravity from a black hole, the energy and resource starts to be sucked off to deal with other pressing issues - "resource shrinkage". As a result you are left to deliver the contracted change without the necessary resources.

Although resources are often agreed at a senior level, they will generally be deployed at a lower level. You might have a "formal" sanction to use a resource but trying to gather and hold it can be difficult. As such, the final delivery of a project is based more upon your ability to bargain for and leverage resources than making a sales pitch to the client. In a perfect world your engagement would be the primary initiative for the whole company and support would be ensured. The reality is that organizations are a boiling pot of ambitions, politics and changing priorities. As such, your initiative will only have a limited honeymoon period, after which you will have to get inside the system to fight for resources.


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