• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 2. Navigating the waters > Five steps thinking

Five steps thinking

This chapter introduces the key aspects that must be considered before you start the consulting process. Success is often dependent on the way a change project is approached. If the needs of the client can be thought through beforehand, then your ability to deliver a successful outcome can be enhanced. The secret is to climb inside the client's head, heart and hands. To understand how they think, feel and behave so that you are able to rapidly develop a sense of close rapport. To help this process, the chapter offers a number of key ideas that you might think about before meeting a client.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint