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The authors and publisher have taken care in the preparation of this book, but make no expressed or implied warranty of any kind and assume no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information or programs contained herein.

Publisher: John Wait

Editor in Chief: Don O'Hagan

Acquisitions Editor: Jeff Pepper

IBM Editorial Board Member: Susan Visser

IBM Press Program Managers: Tara Woodman and Ellice Uffer

Editorial Assistant: Mary Kate Murray

Executive Marketing Manager: Robin O'Brien

Marketing Specialist: Kathleen Addis

Publicist: Heather Fox

Cover Designer: Alan Clements

Managing Editor: Gina Kanouse

Senior Project Editor: Kristy Hart

Copy Editor: Chrissy Andry

Indexer: Lisa Stumpf

Compositor: Tolman Creek Designs

Manufacturing Buyer: Dan Uhrig

© 2005 International Business Machines Corporation
Published by Pearson plc
Publishing as IBM Press

The publisher offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales, which may include electronic versions and/or custom covers and content particular to your business, training goals, marketing focus, and branding interests. For more information, please contact:

U. S. Corporate and Government Sales
(800) 382-3419

For sales outside the U. S., please contact:

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Library of Congress Cataloging-in-Publication Data: 2004109907

All rights reserved. Printed in the United States of America. This publication is protected by copyright, and permission must be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permissions, write to:

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One Lake Street
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Text printed in the United States on recycled paper at R.R. Donnelley& Sons in Crawfordsville.

First printing, October 2004

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