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Element 6. Bad Competition > The Coin-Operated Laundry—Bad Competition score: 0

The Coin-Operated Laundry—Bad Competition score: 0

This element is trouble. There are certain to be cleaners in your community who dwell upon extraordinary service and who “own” your customers. These are very “bad” people as far as you are concerned and your score here is a 0. Improving this score will involve a vigorous promotion of your uniqueness so that the “bad” competitors convert into “good” competitors who deliver inferior service. However, if there are one or two firms that are well established, well capitalized, and well run, it will be difficult to keep them away from the technology that renders your service so superior. These bad competitors could remain “bad” if they are run by good business managers. This score on this element is particularly troublesome.

Element 6, Bad Competition score summary:
Weight 3 × Score 0 = Total 0



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