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Part III: Refining Your Professional Presence > Mastering the Art of Listening

Chapter 14. Mastering the Art of Listening

Being a good conversationalist includes being a good listener. That is why networking success depends as much on how well you listen to the other person as on what you actually say. Effective listening is a learned art. Masterful listeners “seduce” speakers: When the conversation ends, speakers are left with positive feelings about themselves and about the listeners. Follow these do’s and don’ts for masterful listening:

Masterful Listeners Do:


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