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Part III: Refining Your Professional Presence > Conversational Do’s and Don’ts

Chapter 13. Conversational Do’s and Don’ts

So far, you have checked your appearance, mastered your handshake, practiced your 30-second elevator speech, and are prepared to initiate small talk. At this point, people are often stymied at the prospect of what to say next—or of saying the wrong thing—as the conversation continues. Review these do’s and don’ts to converse with ease.

Do:


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