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Think EARS

Use the EARS Formula to train yourself to listen better.

E = encourage your partner. Nod, ask questions, indicate with your body language that you are following what he is saying.

A = acknowledge your partner. Restate or repeat her point of view.

R = respond to your partner. Comment, ask questions to get more information, provide information or answers.

S = save what's being said. Mentally store important pieces of information for future reference.


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