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A Systems Approach > Solve the Problem

Solve the Problem

Depending on whether your client requires your assistance beyond problem identification, the next phase in consulting is to apply problem-solving skills to find and implement solutions. For the purposes of consulting, problem solving is defined as the ability to understand and effectively focus on the root causes of a problem, not its symptoms or effects. The use of a basic problem-solving model is extremely beneficial to ensure that your energy and resources are focused on achieving time-efficient, high-impact solutions.

The sidebar Problem-Solving Model at right illustrates a method that can help you solve your client's problem. The model outlines eight steps to generate viable solutions to issues that range from the simple to the somewhat complex. The strength of this model is its focus on defining the problem and generating solution alternatives.


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