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A Systems Approach > Analyze the Client System

Analyze the Client System

Analyzing the client system is the first step in fulfilling the contract. Systematizing enables you to see the organization as various pieces, or subsystems, that make up a whole. To get a better picture of this, think of a jigsaw puzzle. Each separate piece has its own value and allows you to see minute details you may otherwise overlook. But when you put all of those pieces together correctly, you also gain a broad view of the whole picture.

One way to begin to understand the subsystems, identify the relationships between those subsystems and see the big picture, and gain an understanding of the issues the client faces is to apply a systems model. Using this model will help you achieve valuable clarity and perspective and enable you to help the client understand the most important issues to address. You can use the organization systems model to analyze a variety of situations and issues, such as stalled projects; failing change, centralizing, or decentralizing initiatives; and restructuring. Once you have identified the key relationships, you will need to examine them in terms of how various categories interact with and depend upon one another in that particular situation so solutions can be found and desired results achieved.


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