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Key Point Summary

Key Point Summary

Leaders often have to make decisions without complete information, and those decisions are expected to be not only right but also timely. Effective leaders learn to depend on their intuition as well as the evidence of the moment to reach decisions quickly with minimal information. Without the confidence to trust their intuition, less effective managers may analyze too long, second-guess their decisions, or change course midstream.

Reflective techniques help managers understand that they have alternative ways of thinking about problems. Managers who are open-minded about using these reflective practices can boost their confidence in their intuitive thinking. They can learn to trust their instincts when critical situations demand quick decisions and when complex problems defy easy answers.


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