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Key Point Summary

Key Point Summary

Resiliency allows you to recover quickly from change, hardship, or misfortune. Resilient people demonstrate flexibility, durability, an attitude of optimism, and openness to learning. A lack of resilience is signaled by burnout, fatigue, malaise, depression, defensiveness, and cynicism. Resiliency not only gives you the tools to handle hardship and disappointment, but it allows you to develop new skills and perspectives that lead to continued success at work and away from the job.

People often view resilient people as characteristically unflappable, strong, or unaffected. But being resilient isn’t the same as being tough, even though dogged determination – especially the determination to learn from mistakes and successes – plays a key role. A resilient person gets that way by broadening his or her perspective, by being open to change, and by being willing to learn.


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