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The Four Sets of Learning Tactics > Accessing-others Tactics

Accessing-others Tactics

Individuals who learn by accessing others like to seek advice, examples, support, or instruction from people who have met a challenge similar to the one they face, or they learn how to do something by watching someone else do it. They may take a formal course or program that is relevant to their situation.

An example of an effective use of accessing-others tactics: Lee has just been named vice president for operations of an aeronautical company. With unquestioned technical expertise, based on several years in the Air Force and on a solid record of testing new products for the firm, Lee is seen by management as well prepared for the highly technical work around quality processes for airplane parts. Being a part of management means getting involved in such unfamiliar activities as budget meetings, planning a new building, corporate strategizing, and social events with the senior-level management team. Faced with being thrust into this much larger role, and fearing a loss of technical competency, Lee asks Kirby, a good friend and someone who had made a similar transition, what to expect. At the same time, Lee begins to observe Cassie, a highly successful manager who has not let managerial duties make her forget what it was like in the trenches. The lessons learned from talking to Kirby and observing Cassie, in addition to some formal leadership-development training, help Lee manage the apprehension and feel comfortable in the new role.


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