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Key Point Summary

Key Point Summary

Lessons learned from job experiences are an essential element to a manager’s leadership development. But if you rely too much on a preferred learning tactic you might not be able to learn from your work experiences.

There are four sets of learning tactics that you can use: feeling, action, thinking, and accessing others. Individuals who use feeling tactics are able to manage the anxiety and uncertainty that is associated with undertaking new challenges. They aren’t afraid to question their motives when avoiding a challenge. However, such individuals can be so concerned about how others see them that they can become frozen in indecision.


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