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Feedback

Use follow-up interviews and surveys to gain information helpful in designing future projects.

Resolve Your Issue

Consider an issue or project at work that needs resolving. Use the following four points as a guide in defining an implementation process to resolve the issue.

Coordination: What is your plan for periodic team coordination during the implementation phase of your project?

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Contingency planning: What is your “Plan B” if unforeseen circumstances disrupt constructive progress?

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Resistance: How will you handle resistance, should it develop, to the changes you intend to implement?

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Monitoring: How will you know that progress is adequate, and in accordance with agreed-upon performance standards?

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Feedback: How will you get accurate, candid feedback from the implementation experience?

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In summary, clear thinking about implementation comes into focus as a coordinated sequence of activities, a sensitivity to resistance, flexibility to meet changing circumstances, and feedback-based learning.



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