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Chapter 18. Determining a Decision-Makin... > Decide-by-Rule (Using Objective Crit...

Decide-by-Rule (Using Objective Criteria)

Deciding-by-rule is an impersonal strategy. Participants agree in advance, using one of the other three strategies, on a clear, unambiguous rule or criterion they will accept as the basis for reaching a decision. Common decision criteria are voting, lottery, seniority, coin toss, policy statement, formula, test scores, and arbitration.

This strategy is fast, generally perceived as fair, and useful when any action is better than inaction, such as when selecting a date for a company picnic or choosing a person to work overtime during the holiday. But a decision rule, particularly voting, is rarely appropriate when the concerns of a minority of participants would benefit from full and frank discussion.


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