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About the Author

About the Author

Herb Kindler, Ph.D., is director of Herb Kindler & Associates, a firm that conducts training programs on clear and creative thinking, managing disagreement constructively, stress management, and leadership skill building.

Herb’s clients include General Motors, AARP, JVC, Symantec, IBM, Lockheed Martin, TRW, Mattel, UCLA, UC Berkeley, Starbucks, and the U.S. Navy. For program information, contact Herb at P.O. Box 201, Pacific Palisades, CA 90272; telephone (310) 459-0585; e-mail herbkindler@aol.com.

A graduate of MIT, Herb holds a master’s degree in public administration; he also has a doctorate in management from UCLA. He was a chief engineer and CEO in industry before becoming professor of management and organization development at Loyola Marymount University in Los Angeles. This is Herb’s fifth Crisp Publications book.

Acknowledgments

Special thanks to Marilyn Ginsburg and Ron Jacobs for their helpful, creative, and clear-thinking contributions.

Dedication

This book is dedicated to Peggy, Pat, Debbie, David, and Alex.

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