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Chapter 5. Safeguarding Your Attitude > Solve Personal Conflicts Quickly

Idea 1:. Solve Personal Conflicts Quickly

In business and personal life, problems that come up seldom solve themselves– they may fester and get worse, and sometimes with the passing of time, solutions that might have worked earlier become unavailable. This applies to technical problems, marketing difficulties, and especially conflicts between people.

If you have a conflict with someone, you may feel better if you take the initiative to deal with it, even if you feel the other person is more responsible for the situation than you are. This may lead you to make an apology that you don’t really want to make, initiating a discussion that you’d rather put off, or it may even mean swallowing some of your pride. But, if you allow a small problem to grow, it can eventually cause you to lose your positive attitude.


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