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Chapter 22. Key Points from Part 3 > Projecting Your Positive Attitude

Projecting Your Positive Attitude

  • You don’t live or work in isolation, and it makes sense to pay some attention to how you project your positive attitude to others.

  • How do you look? Check your eyes, smile, and posture to ensure they signal that you do first-rate work.

  • How do you interact with others? Do you really listen? Do you pay attention to people? Find a way to get honest feedback from another person, and listen to it.

  • The attitude you project when problems or difficulties appear is the attitude that others remember most clearly. Understand how your attitude might change under fire.

  • If your attitude isn’t what you want it to be, pull back some, use the techniques you learned about in Part II, recapture a positive attitude– and then project it.

NOTE


“Listening isn’t a skill, it’s a discipline. All you have to do is shut up.”

– Peter Drucker


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