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Chapter 22. Key Points from Part 3 > A Positive Attitude Affects Teamwork

A Positive Attitude Affects Teamwork

  • One negative person in a crew or department can destroy the positive attitude of others.

  • Listen to the needs of others, respect what they say, and treat each person as an individual.

  • Attitudes are caught, not taught. Your attitude “speaks” so loudly, it overpowers anything you say.

  • The foundation for personal confidence is a positive attitude.

  • Immediately start the attitude renewal process whenever something occurs to undermine, decrease, or destroy someone’s positive attitude.


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