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Chapter 7. Key Points from Part 1 > The Importance of a Positive Attitude

The Importance of a Positive Attitude

  • Business is complex and competitive, and most competitors have access to comparable resources, including people.

  • A company gets its edge from its supervisors, from training it provides to each employee, and from the attitude of its people.

  • People with a positive attitude always seem to be looking up and looking forward; individually and as a team, they are more likely to work to higher standards of quality, safety, and productivity.

  • The attitude you bring with you every day will significantly affect what you can see, what you can do, and how you feel about it.


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