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Chapter 39. You and Your Manager: A Uniq... > What Makes a Good Manager?

What Makes a Good Manager?

Administrators, coordinators, and secretaries who are most satisfied with their jobs describe a good manager as:

A manager who shows respect and fairness toward all employees

A person who builds mutual rapport and trust, and is willing to share ideas and goals

One who has the qualities of a good teacher, such as clarity and patience when delegating new tasks

A person who will delegate with trust, but who also monitors assignments and provides helpful feedback

A boss who meets regularly with you (preferably daily) to set priorities and goals

One who encourages everyone to seek improvements in office functions and procedures and listens when improvements are suggested

An individual who is accessible on a regular basis, despite a frantic schedule or problems in certain departments (one who does not “blow up” in anger very often)

A well-mannered person who says “thank you” and shows special appreciation for extra effort


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