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Chapter 16. Support Teamwork > Increase Harmony in Your Team

Increase Harmony in Your Team

A team goes from a healthy debate to open war when disagreement becomes a personal attack. Successful work teams discuss different opinions without becoming enemies. When people treat each other like enemies, their enthusiasm for teamwork declines. A work team becomes harmonious when debate is carried out without bad feelings. In a positive spirit of shared goals, everyone feels the process is fair and open. Everyone needs to have a shared concern for the organization rather than his or her narrow self-interest.

Ten communication behaviors contribute to social harmony. Use the following checklist at your next team meeting. Check the communications that your team uses. Discuss positive and negative examples.


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