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Chapter 7. Emotional Control > Emotional Controller 3: Confront Negators

Emotional Controller 3: Confront Negators

Emotionally intelligent people confront negative people when they cannot be avoided. Negators (negative people) tend to get worse rather than better if others tolerate their behavior. If you confront the negative people in your life in a positive and objective manner, you help them see how their behavior affects others and limits their own success. One way to make this confrontation effective is to prepare a script. This script should include an objective description of the person’s behavior and an honest explanation of how that behavior makes you feel.

Imagine that Jeremy is a negator and a member of your project team. He constantly complains about what won’t work. He finds things wrong with every suggestion for improvement. Generally, he is pretty unhappy with work and shares his outlook with everyone.


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