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Chapter 12. Technical Supervisors’ Commu... > Technical Supervisor #1: Taylor, Gro...

Technical Supervisor #1: Taylor, Group Leader

1: What specific challenges did you experience in communicating to technical professionals?
A: Trying to understand both the sponsor needs and the technical aspects of a particular job. It was hard to communicate why we should take a certain direction when it wasn’t the best technical choice.
2: What specific recommendations would you make to help other technical professionals develop their communication skills?
A: Practice, practice, practice. Take classes in writing, briefing and other communication skills. Ask for feedback from your bosses and friends. Learn to listen before speaking; learn to find out what needs to be done; and learn to summarize and get commitment at the end of a conversation.




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