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Chapter 10. Challenge #2: Meeting Interp... > Interpersonal Communication Resource...

Interpersonal Communication Resource Kit

Exercise

  1. Please identify two individuals (work-related) with whom you would like to improve your interpersonal communication skills.

  2. Then review the suggested communication techniques provided by Dale E. Jackson that follow and select the specific techniques that are most appropriate. Write them in the space provided.

  3. Review your tactics with a colleague before trying them.

  4. Actually use these techniques with the people you targeted for practice.

  5. Evaluate their effectiveness and try again.


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