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Eq #13. Tuning in to Our Employees > Emotional Intelligence Exercise 13

Emotional Intelligence Exercise 13

In practice, next time you walk through your department or area, stop and ask your employees how it's going. Don't have an agenda or specific task for them; just find out what's on their minds. When/if they talk to you, practice genuine listening. Take your time and ask clarifying questions; gain insight into their perspective and feelings about the subject. Be sure to pay attention to your listening skills with employees. Are you engaging in any negative listening patterns? Which ones? What impact do these negative listening patterns have on your employees?

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