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Chapter 24. The Business Letter > Letters Written by the Administrative Assista...

Letters Written by the Administrative Assistant

Letters written over your own signature usually include acknowledgments of correspondence received while your boss is away, letters requesting appointments, follow-up letters, and letters requesting information that another secretary can furnish. While these letters are an excellent opportunity to show your capability and initiative, always keep in mind that service to your boss and the company is the main factor in deciding which letters to write without dictation.

Many of the routine letters described in this chapter may be handled electronically through e-mail. However, because business letters are more formal and personal, and usually generate results better than e-mail, many executives prefer them over e-mail for certain types of correspondence. Regardless of whether the document is printed on paper or transmitted as an e-mail or fax, you should follow the same guidelines.


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