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Chapter 3. Telephone Usage > Voice Mail Etiquette

Voice Mail Etiquette

The goal of voice mail etiquette is to improve communications without being inconsiderate. With voice mail, there are two sides to the communication: callers and callees. Each should follow certain guidelines.

Callers frequently become upset with "bad" voice mail systems; however, they fail to pay attention to the fact that sometimes they are "bad" callers. The following are some things for callers to consider when encountering voice mail:


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